PRIVACY POLICY & TRACKING TECHNOLOGY DISCLOSURE

Effective Date: July 29, 2026

Last Updated: July 29, 2026

Shea Clinic Ear Nose & Throat (“Shea Clinic,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines our data collection, tracking technology, and privacy practices for visitors accessing our website located at https://www.sheaclinic.com (the “Site”).

1. Scope & Out-of-State Notice

Shea Clinic is headquartered in Memphis, Tennessee, United States. This Site is hosted on servers located within the United States. If you are accessing this Site from outside Tennessee, including from California, please be advised that your communications with this Site occur across interstate commerce networks. By interacting with this Site, you acknowledge and agree that your data is processed and governed in accordance with United States federal laws and the laws of the State of Tennessee.

2. Disclosures Regarding Tracking Technologies, Pixels, and Digital Analytics

A. Prior Consent Requirement & Operational Overview

We utilize first-party and third-party technologies on our Site, including cookies, web beacons, software development kits (SDKs), pixels, and scripts. No non-essential tracking technologies or third-party analytical scripts execute or collect data from your browser until you provide explicit, affirmative consent via our Cookie Consent Banner.

B. Categories of Technologies Employed

When consent is granted, the Site may utilize the following digital measurement and routing tools:

Essential / Necessary Cookies: Required for basic site navigation, security features, and accessibility compliance. These operate under legitimate business purposes and do not track browsing history across external domains.
Analytics & Performance Pixels (e.g., Google Analytics): These tools capture network routing data, session duration, referral URLs, browser types, and anonymized or full Internet Protocol (IP) addresses to compile aggregate reports on website performance.
Marketing & Advertising Tags (e.g., Meta Pixel, Ad Networks): These third-party tags measure the effectiveness of our informational campaigns and assist in reaching individuals interested in our specialty ear, nose, and throat services.

C. California Invasion of Privacy Act (CIPA) & “Pen Register” Disclosures

Pursuant to California law (including Cal. Penal Code §§ 631 and 638.51), take notice that third-party analytics scripts and advertising pixels deployed on this Site act as routing and signaling mechanisms that capture:

Internet Protocol (IP) address;
Uniform Resource Locators (URLs) visited;
HTTP Headers, User-Agent strings, and browser version;
Timestamped user interaction telemetry.

By clicking “Accept” on our Cookie Consent Banner or configuring your preferences within our Consent Manager, you provide express, prior, written consent for Shea Clinic and its designated analytics and advertising partners to deploy these routing mechanisms and capture this data for performance and marketing evaluation.

3. IP Address Logging & Network Telemetry

When you visit our Site, our web servers automatically record your IP address and routing telemetry in transient server access logs. We log IP addresses exclusively for:

Diagnosing server and network operational issues;
Protecting against distributed denial-of-service (DDoS) attacks and malicious intrusion;
Estimating general, non-precise geographic origin (city/state level) for server routing optimization.

We do not cross-reference server access logs with individual clinical records or identifiable patient files without your express consent or a valid court order.

4. Protected Health Information (PHI) & Clinical Disclosures

This website serves as an informational portal and appointment initiation tool. General browsing of this site does not establish a physician-patient relationship.

To safeguard your Individually Identifiable Health Information (IIHI):

Third-party marketing pixels and tracking scripts are strictly restricted from executing on online patient intake forms, medical history submissions, or clinical portal login pages.
Information submitted through patient appointment request forms or medical records requests is handled in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and our formal HIPAA Privacy Notice.

5. Third-Party Vendors & Data Interception Exemption

Shea Clinic contracts with third-party service providers (such as web hosting partners, data backup services, website security networks, and IT maintainers) to operate this Site.

All third-party vendors operating on our behalf act exclusively as authorized service providers and agents. Any interception, recording, or transmission of communications or metadata by these authorized agents occurs with our explicit authorization and sole direction to support Site maintenance, security, and administrative services.

6. Embedded Content & External Websites

Articles or pages on this Site may include embedded content (e.g., videos, maps, or form engines). Embedded content from third-party websites (such as YouTube or Google Maps) behaves in the exact same manner as if you visited the external website directly. These third-party sites may collect your IP address, set cookies, and track your interaction with the embedded content if you are logged into their services. We encourage you to review the privacy policies of any third-party providers.

7. Your Privacy Rights & Opt-Out Controls

You maintain direct control over your tracking preferences and personal data:

Cookie Preference Center: You can modify or revoke your consent for non-essential tracking cookies at any time by clicking the “Manage Consent” link located in the footer of our website.
Browser-Based Controls: You can configure your internet browser to refuse all third-party cookies or to alert you when cookies are being sent.
Global Privacy Control (GPC): Our site recognizes Global Privacy Control (GPC) signals sent by browser software. When a GPC signal is detected, non-essential tracking pixels are automatically disabled for your browsing session.

8. Contact Information

If you have questions regarding this Privacy Policy, your data privacy rights, or our digital security practices, please contact us:

Shea Clinic Ear Nose & Throat

Attn: Privacy Compliance Officer

6133 Poplar Pike

Memphis, TN 38119

Local Phone: (901) 761-9720
Toll-Free Phone: (800) 477-SHEA
Fax: (901) 680-1992